Wellness Facilitator Associate

At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary

Responsible for assisting with clerical and administrative duties to support smooth departmental operations. Enhances customer experience and improves quality through effective service. Demonstrates enthusiasm, flexibility, and respect for boundaries. Collaborates with individuals from diverse backgrounds to foster an inclusive environment.

Essential Functions

• Performs general office duties including mailing, word processing, filing, and paperwork processing efficiently.

• Orders supplies and maintains equipment to support team operations.

• Greets customers courteously and manages phone calls, routing or messaging as appropriate.

• Assists customers with questions or concerns and directs them to the appropriate individual.

• Maintains an organized work area for optimal efficiency.

• Provides individualized health coaching to engage clients in services and coordinate care.

• Promotes wellness services and encourages engagement with primary care.

• Maintains professional standards and provides appropriate follow-up.

• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

0-2 years of experience in a healthcare, clinical setting, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 4. Regular (> 50% of the time)

D. Standing or walking with objects up to 25lbs: 3. Intermittent (10% - 50% of the time)

E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 2. Occasional (< 10% of the time)

M. Temperature extremes: 2. Occasional (< 10% of the time)

N. Hazardous chemicals and fumes including waste: 1. Never

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens: 1. Never

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 1. Never

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular standing or walking with objects weighing up to 10 pounds; intermittent standing or walking with objects up to 25 pounds; intermittent sitting at a computer workstation for extended periods of time; and performing tasks with intermittent repetitive motions (such as typing). Also involves occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds; some exposure to risk of back injury from moving or lifting equipment or materials; and occasional risk of injuries from use of equipment on the job, temperature extremes, loud noises, and cuts/punctures.

Additional Job Descriptions

N/A

Department:

Medical Practice Management

Shift:

Days (United States of America)

Time Type:

Full time

Address:

2000 Ashland Drive

City, State:

Ashland, Kentucky