Manager, Patient Care

At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary

Responsible for planning, supervising, and evaluating patient care and nursing practice to ensure safe, effective, and efficient operations. Directs business, technical, and nursing support activities within the unit or clinic. Coordinates quality improvement initiatives, monitors performance metrics, and ensures compliance with regulatory standards. Collaborates with interdisciplinary teams to optimize patient outcomes and resource utilization. Provides leadership, guidance, and accountability for staff and overall unit performance.

Essential Functions

• Assures delivery of safe, efficient, and personalized care through patient rounding, documentation audits, and observation of team members while maintaining compliance with CMS, The Joint Commission, and other regulatory standards.

• Manages departmental staffing by coordinating schedules, recruiting, hiring, orienting, and retaining staff, and ensuring coverage aligns with patient needs and budget requirements.

• Enhances professional growth and development of the team through performance evaluations, identification of educational needs, coordination of training, and accountability to policies and procedures.

• Monitors and analyzes operational budgets, manages resources, and implements actions to improve productivity and control expenditures.

• Collaborates with interdisciplinary teams, administration, and external partners to develop and implement standardized processes, protocols, and care standards that improve quality, safety, and patient outcomes.

• Oversees compliance with all regulatory, accreditation, and licensure requirements, and ensures ongoing staff education regarding policies, protocols, and standards.

• Promotes a patient-centered culture by modeling service excellence, addressing patient and staff concerns, and driving initiatives to improve satisfaction and engagement.

• Assumes responsibility for personal professional development, maintains required licensure and certifications, and participates in committees and professional organizations.

• Performs other duties as assigned.

Education Requirement

Associate's degree in nursing

Bachelor’s degree in nursing, or a related field preferred

Experience Requirement

4-5 years of experience in nursing or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

Current and active Registered Nurse (RN) license, Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS)

Based on area assigned: Non-Violent Crisis Intervention (CPI), NIH Stroke scale certification, Pediatric Advanced Life Support (PALS)

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 3. Intermittent (10% - 50% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 2. Occasional (< 10% of the time)

C. Standing or walking with objects up to 10lbs: 4. Regular (> 50% of the time)

D. Standing or walking with objects up to 25lbs: 3. Intermittent (10% - 50% of the time)

E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 3. Intermittent (10% - 50% of the time)

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 3. Intermittent (10% - 50% of the time)

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 2. Occasional (< 10% of the time)

M. Temperature extremes: 2. Occasional (< 10% of the time)

N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)

O. Radiation: 1. Never

P. Burns: 2. Occasional (< 10% of the time)

Q. Cuts/Punctures: 3. Intermittent (10% - 50% of the time)

R. Bloodborne/airborne pathogens: 3. Intermittent (10% - 50% of the time)

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 2. Occasional (< 10% of the time)

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular standing or walking with objects up to 10 pounds; intermittent standing or walking with objects up to 25 pounds; intermittent sitting at a computer workstation for extended periods of time; performing tasks with intermittent repetitive motions (such as typing or patient care activities); intermittent lifting, pushing, and/or pulling objects weighing up to 50 pounds; and occasional lifting, pushing, and/or pulling objects over 50 pounds. Also involves intermittent risk of back injury from moving, lifting, or positioning patients, equipment, or materials; intermittent risk of injuries from use of equipment; occasional job-related travel; occasional exposure to loud noises, temperature extremes, hazardous chemicals and fumes including waste, burns, cuts or punctures, bloodborne or airborne pathogens, and interaction with combative or violent people.

Additional Job Descriptions

N/A

Department:

Patient Services Admin.

Shift:

Days (United States of America)

Time Type:

Full time

Address:

2201 Lexington Avenue

City, State:

Ashland, Kentucky