Patient Registration Clerk

At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Description:

Essential Functions

• Registers patients according to established workflows and ensures accurate entry of demographic and insurance information for medical records and billing.

• Verifies health insurance and completes pre-certification when necessary.

• Collects co-pays, deductibles, and out-of-pocket payments, manages daily cash activities, and ensures proper balancing, verification, and deposit.

• Answers phones, schedules appointments, completes patient referrals, and processes documentation in a timely and courteous manner.

• Manages office correspondence, medical record documentation, and processes information and medical records requests while maintaining confidentiality.

• Greets and assists patients, visitors, and staff, providing accurate information and directing them to appropriate destinations.

• Coordinates and schedules admissions, procedures, and bed assignments, collaborating with physicians and other departments.

• Assists with the orientation and development of employees, reviews and delegates daily tasks, and provides oversight of departmental processes.

• Monitors, audits, and works work queues, analyzes workflows, and ensures timely and accurate data entry.

• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

0-2 years of experience in a healthcare, clinical setting, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)

E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)

K. Job-related travel: 1. Never

L. Loud noises: 1. Never

M. Temperature extremes: 1. Never

N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)

S. Recombinant DNA or viral vectors: N/A

T. Combative/violent people: 2. Occasional (< 10% of the time)

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk of back injury from moving, lifting, or positioning patients, equipment, or materials.

Department:

Patient Access

Shift:

Flex (United States of America)

Time Type:

Part time

Address:

2201 Lexington Avenue

City, State:

Ashland, Kentucky