Security Dispatcher

  • JOB SUMMARY
    • Constantly communicates with Security Officers to give information to assist in helping customers and team members. Monitors CCTV for suspicious activity and reviews with Leaders during investigations.
  • DUTIES AND ESSENTIAL FUNCTIONS 
    • Overall performance rating of below indicated essential job duties:
    • Monitors the Security Squad room.
    • Views CCTV monitors reporting concerns to Security Officers, answers telephones and dispatches security calls by radio.
    • Documents daily activities on the security computer program, maintains current information in lost and found log.
    • Notifies individuals when items reported missing are recovered.
    • Remembers the Medical Center's emergency policies and procedures and effectively responds to codes and emergency situations.
    • Operates the control panel on the closed circuit television console and access control system, operates and maintain a two-way radio.
    • Provides information and assistance to co-workers and other customers.
  • EDUCATION/LICENSE/ CERTIFICATIONS/OTHER REQUIREMENTS
    • Minimum requirement:
      • High school diploma or general education degree (GED)
      • One-year prior security related experience preferred or Associate Degree in related field
      • Valid driver's license, clean driving history, and clear criminal history are required. 
    • Preferred qualifications:
      • N/A
  • WORKING ENVIRONMENT
    • While performing the duties of this job, the team member occasionally works in outside weather conditions.
    • Occasionally exposed to heat and cold extremes and temperature changes; seldom exposed to loud noises; occasionally exposed to moderate, noise; seldom exposed to vibration, toxic conditions, odors, dust, and poor ventilation.
    • Occasionally exposed to hazards or risk of bodily injury.
  • PHYSICAL DEMANDS
    • Frequently required to maintain in a stationary position (standing or sitting).
    • Frequently required to walk and move about.
    • Frequently required to operate a computer and other equipment.
    • Frequently required to use fine motor skills to handle and operate instruments/devices.
    • Occasionally required to lift and/or move patients up to 100 pounds.
    • Constantly required to communicate with patients, customers and other care team requiring talking and hearing.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.