Revenue Cycle Onboarding Specialist

At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary

Responsible for coordinating onboarding processes for revenue cycle staff to ensure efficient integration, compliance, and performance readiness. Provides expertise in revenue cycle onboarding workflows to deliver consistent and accurate employee experience. Ensures adherence to organizational policies, regulatory requirements, and revenue cycle standards during training and system access setup. Develops onboarding materials and reporting dashboards to support productivity. Coordinates collaboration with IT, and revenue cycle leadership to align onboarding with operational goals.

Essential Functions

• Coordinates onboarding activities for new revenue cycle employees, including documentation, system access, and orientation schedules.

• Partners with hiring managers to ensure completion of compliance training and required certifications.

• Develops and maintains onboarding materials for revenue cycle functions.

• Provides system navigation training for revenue cycle systems and applications.

• Tracks onboarding progress and completion using reporting dashboards.

• Analyzes onboarding metrics to identify trends, risks, and opportunities for process improvements.

• Collaborates with IT to ensure timely provisioning of system access and troubleshooting for new hires.

• Performs other duties as assigned.

Education Requirement: Bachelor’s degree

Experience Requirement: 2+ years of experience

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures: N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs:2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs:1. Never

C. Standing or walking with objects up to 10lbs:3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs:2. Occasional (< 10% of the time)

E. Sitting at the computer workstation for extended periods:3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:2. Occasional (< 10% of the time)

G. Repetitive motion:3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet:1. Never

I. Working in confined spaces:1. Never

J. Risk of injuries from use of equipment on the job:2. Occasional (< 10% of the time)

K. Job-related travel:2. Occasional (< 10% of the time)

L. Loud noises:1. Never

M. Temperature extremes:1. Never

N. Hazardous chemicals and fumes including waste:2. Occasional (< 10% of the time)

O. Radiation:1. Never

P. Burns:1. Never

Q. Cuts/Punctures:2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens:2. Occasional (< 10% of the time)

S. Recombinant DNA or viral vectors:1. Never

T. Combative/violent people:1. Never

U. Animal handling (including carcasses):1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds.

Department:

Patient Accounting

Shift:

Days (United States of America)

Time Type:

Full time

Address:

2201 Lexington Avenue

City, State:

Ashland, Kentucky